Privacy policy


Southbank Centre is committed to protecting your privacy. We will use the information that we collect about you in accordance with the Privacy and Electronic Communications Regulations 2003, the Data Protection Act 1998 (DPA) and any replacement laws, and, from May 2018, the General Data Protection Regulation (GDPR).

Please see the Southbank Centre’s full Privacy Policy here.




Like many other websites, we use small files called cookies to help customise your experience. Cookies are small text files that are stored by the browser on your computer, tablet or mobile phone, and you can read more about what cookies are and how they work here.

Web browsers (such as Internet Explorer, Mozilla Firefox, Google Chrome etc) are able to read and write these files, allowing them to store things such as personalised details or user preferences. In other words, cookies provide a ‘memory’ for the website, enabling it to recognise you and to respond appropriately. The cookie settings on this website are set to ‘allow all cookies’ to give you the very best experience. If you continue without changing these settings, we assume you consent to this – but if you do want to disable cookies on your browser you can read more about how to change your cookie settings here.


We use a number of different cookie types on the site:

  • Session Cookies We use a session cookie to remember your log-in details and what you’ve put in the shopping basket. These are cookies that we deem strictly necessary to the working of the website. If these are disabled then various functions on the site will not work. Read more information on session cookies and what they are used for here.
  • Cookies for Site Analytics and Performance We use data from Google Analytics to understand how the site is being used in order to improve your user experience. All user data is anonymous. You can read about Google Analytics and how they are used here. Find out more about Google’s position on privacy and read more about how cookies are used as part of their analytics service in further detail here.

Social media


We use social media to broadcast messages and updates about events and news. On occasion, we may reply to comments or questions you make to us on social media platforms. You may also see adverts from us on social media that are tailored to your interests. See our cookie policy for further information.

Depending on your settings and the privacy policies used by social media and messaging services like Facebook, LinkedIn or Twitter, we may receive non-personally identifying demographic or analytical information from these services that enables us to better understand the reach and effectiveness of our advertising.